I have spent several hundred dollars here trying to treat my dog's kennel cough. The first visit, instead of just giving me the stuff to treat kennel cough, they did $300 worth of useless tests that we did not need. They sent him home with what I felt was an inadequate supply of antibiotics. After that did not work, I brought him back and they did a chest x-ray. She said he had bronchitis and sold us antibiotics again and cough medicine. They did not work. Now my dog has passed this on to at least one other dog. This has been going on for months. I will never bring my pets here again.
I called them on a Saturday at 8:01am (they open at 8). I needed to put my bunny down. The woman was so sympathetic the second she heard why I was calling and the tone of her voice instantly softened. She wasn't sure if they serviced bunnies so she asked me to hold while she checked (they do). We don't use them as a vet for our dog since we just moved to Gales Ferry. We are considering switching if it is an option. I asked if someone else could take my bunny and she completely understood and informed me that I could not be in the room.
Very nice people and give us all the info we need for our pets!
Great Vet. They just moved across the street.
Always been happy. Dr Heron knows her stuff and never goes crazy with tests unless warrented
The people you encounter first (secretary of receptionist) are some of the most important people in an organization/ business. The sympathetic tone in her voice and her genuine care when I told her why I was calling sold me. I knew I didn't want to take my guy anywhere else. She even said sorry before we hung up.
Gales Ferry Animal Hospital is a US Veterinary Care based in Ledyard, Connecticut. Gales Ferry Animal Hospital is located at 1 Inchcliff Dr, Gales Ferry, CT 06335, USA.
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